About the job Company Description BAM Merchandising Labs (BAM Labs) bridges the gap between retail strategy and in-store execution through advanced retail intelligence and technology. The company transforms merchandising operations into structured, data-driven systems built on four key pillars: detailed tracking of every retail touchpoint, iterative market diagnosis, gap identification and targeted training, and clear communication protocols across HQ, management, and field teams. By combining structured field operations with real-time reporting and advanced operational tools, BAM Labs helps brands gain precise visibility into in-store performance. This enables clients to optimize retail execution, strengthen compliance, and make better strategic decisions in fast-paced, competitive markets. Main Purpose of Job Oversee company procedures, health and safety measures and day-to-day facility operation by managing suppliers. Support Nestle`s values by implementing office guidelines, “green” initiatives and providing regular feedback on the office performance. Main responsibility includes the monitoring of facility operations, PR/GR creation, and acting as main point of contact for all facility management related matters (both for internal and external customers). Additionally, to organize and coordinate administration duties and office procedures, and assist in office guideline implementation and monitoring of compliance. General Tasks:Financial acumen - Site level budget ownership and forecasting including utility cost, consumables and facility services (soft and hard services) - Keep track of company assets and carry out annual asset verification (admin buildings) - Issuing PR/PO and GR in relation to facility services to third party vendors - Keep track of utility consumption and waste data from a sustainability point of view Lease management - Initiate timely rent payment to Landlords and act as main point of contact - Be aware of contract terms and conditions to initiate necessary actions Capital projects - Able to manage small projects with low complexity (e.g. minor refurbishments and move) with the support of WS SME experts and WS Managers - Act as primary interface with Landlord, local stakeholders and other support functions on site level (HR, IT, Security) - Provide feedback from facility management perspective and actively participates in project activities - Act as main point of contact for employee communication Workplace service delivery - Understand local health and safety requirements and ensure compliance with local regulations and/or Nestle standards - Monitor deliverables by Landlords (maintenance and repair of critical building assets, fire safety standards) - Manage local workplace communication with internal Communication team, business and end-users - Execute on Sustainability targets (if applicable), energy monitoring and promote sustainable building solutions Key Experiences- Min. 2-3 years’ experience in facilities management or office management - Fluent/Advanced level of English language - Good verbal, written and presentation communication skills with the ability to communicate with a wide variety of audiences. - Client relationship and senior stakeholder management / client service experience is required - Good interpersonal and time management skills - Being able to work independently
Kuwait Specific Tasks:1. Telecom & Employee Services (ZAIN) • Manage employee telecom services (upgrades/downgrades, add‑ons, devices) and track monthly subscriptions to ensure timely resolution and satisfaction.2. Facilities, Cleaning & Workplace Services • Oversee housekeeping, security, maintenance, and third‑party services; conduct daily follow‑ups to ensure smooth operations and high standards.3. Corporate Gifting & Stakeholder Engagement • Coordinate VIP baskets, corporate gifts, and stakeholder gestures (flowers, PR items) in alignment with GBM and management.4. Partner & Stakeholder Support • Address partner inquiries and requirements in line with GBM directives.5. Building, Lease & Landlord Management • Act as primary landlord liaison; manage maintenance requests, lease tracking, renewals, disposals, and timely rent payments.6. Visitor & Office Coordination • Organize logistics, scheduling, and hospitality for head office visitors.7. Government Relations, PR & Compliance • Coordinate with PR on employee-related government requirements, manage official document renewals, ensure regulatory, health, and safety compliance.8. Travel & Expense Coordination • Track and manage expenses in compliance with company policies and timelines.9. Official Arabic Correspondence • Draft and coordinate formal Arabic communications with ministries, government entities, and external parties, ensuring accuracy and approvals.10. Front Desk & Issue Resolution • Handle calls, visitors, and issues professionally, providing timely and effective resolutions.11. Quarterly Reporting (Central Statistical Bureau) • Coordinate and submit accurate quarterly reports requested by the Central Statistical Administration.12. Additional Workplace Management Responsibilities • Liaise with WPS Manager, control monthly budgets, manage office supplies and consumables, oversee assets and inventories, ensure 5S standards, support internal workplace communications, execute sustainability initiatives, monitor energy usage, and manage WPS-related PR/PO/GR/IR activities.